top of page

Privacy Policy

1. Introduction
This Privacy Policy explains how AlteredSphere LTD ("we", "our", or "the Company") collects, uses, and protects your personal information. We are committed to ensuring your privacy is protected. This policy applies to all clients and users of our services.

2. Information We Collect
We may collect the following information:
2.1. Business contact details, including name, job title, company name, email address, and phone number.
2.2. Login credentials provided by clients for the purpose of AI Automation & Integration services.
2.3. Financial information necessary for invoicing and payment processing. 2.4. Any other information relevant to client surveys and/or offers.

3. How We Use Your Information
We use your information to:
3.1. Provide and improve our AI Automation & Integration services.
3.2. Process payments and manage accounts.
3.3. Communicate with you about our services.
3.4. Comply with legal and regulatory requirements.

4. Data Security
4.1. We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
4.2. We do not store payment card details nor do we share customer financial details with any third parties.

5. Data Retention
5.1. We will retain your information for as long as your account is active or as needed to provide you services.
5.2. Upon termination of services, we will hand over all relevant data to you and subsequently delete it from our systems, unless retention is required by law.

6. Third-Party Services
We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf.

7. Your Rights
Under UK data protection law, you have rights including:

7.1. Your right of access
7.2. Your right to rectification
7.3. Your right to erasure
7.4. Your right to restriction of processing
7.5. Your right to object to processing
7.6. Your right to data portability

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

8. Cookies
Our website may use cookies to enhance your user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

9. Changes to This Policy
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

10. Governing Law
This Privacy Policy is governed by the laws of the United Kingdom.

11. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
AlteredSphere Email: Hello@alteredsphere.com

Last updated: 19/08/2024

bottom of page